Affin Bank Berhad

Affin Bank Berhad is the financial holding company of Affin Islamic Bank Berhad, Affin Hwang Investment Bank Berhad, Affin Moneybrokers Sdn Bhd and AXA AFFIN Life Insurance Berhad. AXA AFFIN General Insurance Berhad is an associate company of Affin Bank Berhad.

Affin Bank Berhad products

Affin Bank Berhad (AFFINBANK) provides a suite of financial products and services that is catered to both retail and corporate customers. The target business segments are categorized under key business units such as

  • Consumer Banking
  • SME Banking
  • Corporate Banking
  • Treasury.

Affin Bank Berhad Contact Us

If you have any enquiries, comments, complaints or feedback, we would like to hear from you. Please complete our online feedback form. Alternatively, you may send us an email to [email protected] To expedite our response, we would appreciate it if you could furnish us with your full name, account number and / or IC number and contact number in your email to us.

We will endeavour to respond to your queries within 2 working days and complaints within 7 working days.

Contact Centre

DepartmentTelephoneOperating Hours
Contact Centre03-8230 2222Monday to Sunday:
8:00 am – 12:00 am
Credit/Debit Card:
03-2028 6300

03-2028 6262
After Office Hours

Customer Careline

DepartmentTelephoneOperating Hours
Customer Careline1 800 88 3883
(During Office Hours)
Monday to Thursday:
8:45 am – 5:45 pm

8:45 am – 4:45 pm

General Line

DepartmentTelephoneOperating Hours
General Line03-2055 9000
(During Office Hours)
Monday to Thursday:
8:45 am – 5:45 pm

8:45 am – 4:45 pm


Sending or receiving money from abroad to AFFIN BANK BERHAD in Malaysia? Find the right BIC / SWIFT code with our AFFIN BANK BERHAD SWIFT code finder.

Please remember to always confirm the correct code with the bank or recipient before sending any money.



AffinSecure is an additional layer of security designed to authenticate your AffinOnline transactions of RM10,000 and above (or any other amount as determined by the Bank from time to time). 

Seamless authentication via mobile phone

When transacting RM10,000 and above with AffinOnline, you will be prompted to verify and approve your transactions from your AffinSecure mobile app. The seamless authentication via mobile phone helps secure your online banking in a breeze.

Step-up security with AffinSecure PIN 

AffinSecure PIN, which is a 6-digit password of your choice will be required to authorise your AffinOnline transactions via AffinSecure mobile app. This is to further protect you against unauthorised access to your account. 

AffinSecure is applicable to the transactions as follows:

– Registered 3rd Party Account Transfer

– Open 3rd Party Account Transfer

– Registered Interbank Account Transfer

– Open Interbank Account Transfer

– Registered Telegraphic Transfer

– Open Telegraphic Transfer

– Open Bill Payment

Enjoy greater peace of mind with AffinSecure!