AMI Insurance

We’ve been looking out for Kiwis since founding in Christchurch in 1926 as the South Island Motor Union (SIMU). From humble beginnings, AMI Insurance has changed a little bit over these past 91 years, which has involved us becoming part of IAG, the largest insurance group in New Zealand and Australia.

We know that the world is changing with technology, lifestyles and attitudes, so we’re making sure that we continue to strive to be readily available and relevantly accessible to all our customers. This thinking has helped us to become one of New Zealand’s leading general insurers. But we haven’t stopped there, we make sure we’re here for you through the thick and thin of it all, for whatever you need – big or small claims. Each one is important to us because we know when someone has your back, you can relax and enjoy life that little bit more.

With 53 stores nationwide, there’s sure to be a store nearby, so you can come in for a face-to face chat. If you’re after some cover or you’re not sure what claim you need to make, give us a call or just as easily, ask us online. Plus, if your car’s had a bit of a breakdown, we’re here 24/7 to help you get home safely.

We’re a bunch of real people and we’re looking out for over 500,000 customers already, so why don’t you join us and we’ll be right here for you too.

We’re right here in your community

We know not everyone in New Zealand have the same requirements when it comes to insurance. That’s why we’ve got an extensive brand and agency network nationwide, so there’s always a genuine local expert right in your community who understands your personal insurance needs.

As an insurance company, we’re pretty big on being a part of our communities. Understanding Kiwis goes a long way in being there when times are tough. We look to support organisations with more than just funding, we get involved to help achieve goals and get things done. We participate with organisations across the country providing them with the support and resources they need to make New Zealand a better and safer place to live.

AMI Insurance Products

  • Car insurance
    • Comprehensive
    • Third party fire and theft
    • Third party
    • Young Drivers
  • Contents insurance
    • Advanced
    • Premier
    • Standard
    • Renters
    • Bike cover
  • Home insurance
    • Premier
    • Market Value
    • Landlord
    • House Construction
  • Travel
    • Travel tips
    • Travel advisories
    • Worldwide assistance
  • Business
    • Business Vehicles
    • Business Liability
    • Business Assets
    • Business Interruption
    • Machinery Breakdown
  • Other insurance
    • Motorcycle insurance
    • Boat insurance
    • Caravan and Trailer insurance
    • Lifestyle Block insurance
    • Life insurance

AMI Insurance Contact Information

  • Personal Insurance
  • 0800 100 200
  • Quotes, payments, amendments and general enquiries
    8am – 6pm Monday to Friday
    9am – 6pm Weekends and holidaysC
  • alling from overseas
    +64 3 371 9000
    0800 168 268
  • Business Insurance 0800 782 838

  • Quotes, payments, amendments and general enquiries
    8am – 6pm Monday to Friday
    8am – 2:30pm Saturday
  • Business claims
    0800 100 200
    9am – 6pm Monday to Friday
    0800 168 268


  • 0800 100 200
  • New claims
    Skip the queues and claim online. We’ll get back to you within 2 business days.
    8am – 6pm Monday to Friday
    9am – 6pm Weekends and holidays

  • Existing claims
    View and manage your claim anywhere and anytime in your MyAMI online account.

    8am – 6pm Monday to Friday; Closed public holidays
  • Claims collections
    0800 802 423