Our approach is simple. We’re about People before Profits. We offer a different way of banking, where 100% of our profits are reinvested to benefit our members.

It’s our members who own our Bank. They get to have their say and make decisions on how their bank is run.

Nothing makes us prouder than serving the People who serve our community. With an exceptional customer satisfaction rating of 96%, that’s well above industry standards. There’s no denying that People are our priority

Our support goes beyond just banking to investing in the communities that benefit our people. When you bank with us you’re helping to build a stronger community that benefits us all.

Products & services

  • Everyday banking
  • Savings
  • Term deposits
  • Loans
  • Insurance
  • Credit cards
  • Travel and foreign exchange

General enquiries

Monday to Friday 8am – 7pm (AEST)
Saturday 9am – 12pm (AEST)

  • 13 63 73

Overseas

  • +613 9268 9373

BankVic Mobile Banking

In today’s fast-paced world, we know you’re busy and always on the go. So when it comes to managing your money, we understand you need to be able to do your banking – anytime, anywhere. That’s why we’ve made it simple for you to stay on top of your finances with the all new BankVic App. With just a few taps, you can manage your accounts, transfer money, and pay bills. Plus, now you can pay and get paid in minutes with PayID.

Quick login 
• Log in quickly with the choice of 4-9 digit PIN or pattern login. 

Monitor your accounts
• View account balances and transaction history.
• Set up a ‘quick balance’ and view the balance of your favourite account without logging in.

Payments & Transfers 
• Quickly and easily set up your PayID using your email and/or mobile phone number
• Make fast payments with PayID 
• Transfer money between your BankVic accounts
• Transfer money to others
• Pay bills with BPAY®
• Manage payees and BPAY® billers
• Schedule future or ongoing payments 

Card Management 
• Activate a new card
• Change your card PIN
• Place a temporary lock on your card
• Report lost or stolen cards and order replacements 

Other great features
• Improved accessibility features for vision impaired users.
• Apply for loans, savings accounts and more directly via the app 
• Use our handy tools and calculators to better manage your finances
• Set a savings goal and monitor your progress
• View and update your contact information 

GETTING STARTED
1. Download the app
2. Register using your Internet Banking login details 
3. Set up your 4-9 digit PIN or pattern login