IAG New Zealand Limited

At IAG, we are working to create a safer, stronger and more confident tomorrow for our customers, partners, communities, shareholders and our people throughout the Asia Pacific. For generations, our extensive range of general insurance products and services has helped people and communities recover and rebuild from the impact of loss and natural disasters. Our scale, experience and network allow us to be there for you when you need us now, and to see further ahead to anticipate the challenges of tomorrow.

Last year, IAG insured over $2 trillion worth of assets, collected $11.4 billion in premiums and paid out almost $9 billion in claims. Throughout the Asia Pacific we employ over 15,000 people, providing career opportunities, and a diverse and inclusive workplace.

As a market leader, IAG and State have a responsibility to deliver today, and plan for the future, so we can help make your world a safer place.

Other leading customer brands in the IAG network include: NRMA Insurance, CGU, SGI, WFI and Swann insurance (Australia); NZI, State and AMI (New Zealand); Safety and NZI (Thailand); AAA Assurance (Vietnam); and Parolamas (Indonesia). IAG also has general insurance joint ventures in Malaysia, India and China.

IAG New Zealand Limited Contact

Car insurance

  • Car Comprehensive
  • Car Third Party, Fire and Theft
  • Car Third Party Only
    Find out more

Contents insurance

  • Contents Comprehensive
  • Contents Essentials
    Find out more

Home insurance

  • Home Comprehensive
  • Home Essentials
  • Homepack Comprehensive
  • Homepack Essentials


  • Travel more info
  • Medical conditions
  • Travel complaints process
    Find out more

Business insurance

  • Business liability
  • Business vehicle
  • Business assets
  • Business interruption

IAG New Zealand Limited

Personal Insurance
  • 0800 80 24 24
  • 8.00am – 6.00pm (Mon – Fri)
  • 9.00am – 6.00pm (Sat – Sun, & public holidays)
  • Need to contact us while overseas? Scroll down to find our international contact numbers.
Business Insurance
  • 0800 80 24 24
  • 8.00am – 6.00pm (Mon – Fri, excluding public holidays) – Business claims and sales
  • 8.00am – 2.30pm (Sat only) – Business sales only
New Claims

Need to make a claim on your car, home or contents policy? Skip the queues and claim online. We’ll get back to you within 2 business days.

For all other claims, call us on:

  • 0800 80 24 24
  • New claims
  • 8.00am – 6.00pm (Mon – Fri)
  • 9.00am – 6.00pm (Sat – Sun, & public holidays)

  • 0800 80 24 24
  • 9.00am – 5.00pm (Mon-Fri)
  • 9.00am – 2.30pm (Sat)
  • If you need emergency assistance, call us 24/7 from:


  • 1800 810 095

United Kingdom

  • 0808 234 4360


  • 1866 894 5264


  • 1877 416 3486

All other countries

  • +64 (0) 9 300 8580